How to read this document
This Acceptable Use Policy supplements our Website Terms of Use and describes, in more detail, the conduct that is not permitted when using this website. It applies to every Visitor, User, and prospective Client, whether or not an Engagement Agreement is ever signed.
1. Purpose and Relationship to Other Policies
This Acceptable Use Policy ("Policy") sets out standards of conduct for anyone accessing or using the website operated by [Insert Firm Legal Name] under the name anakondaa (the "Website"). It is incorporated by reference into, and should be read together with, our Website Terms of Use. Capitalized terms used but not defined here have the meaning given in the Website Terms of Use.
This Policy governs use of the Website. It does not describe or limit the professional conduct obligations that apply to the firm and its lawyers in the course of an actual representation, which are instead governed by Applicable Law, applicable professional conduct rules, and the relevant Engagement Agreement. Where a specific Engagement Agreement addresses conduct expectations for a matter, that agreement governs the relationship between the firm and its Client, and this Policy continues to govern use of the Website itself.
This Policy applies equally to a first-time visitor researching the firm, a prospective Client submitting an inquiry, and an existing Client who chooses to communicate with the firm through the Website rather than through channels agreed in an Engagement Agreement. It also applies to any person acting on behalf of another, such as an employee submitting an inquiry for their employer or an agent submitting an inquiry for a principal, who remains responsible for ensuring they are authorized to act in that capacity.
2. Definitions
"Violation" means any act or omission that breaches this Policy. "Submission" means any message, document, file, or other material sent to the firm through the Website, by email, or by telephone. "Automated Means" means any script, bot, crawler, scraper, or other software tool that interacts with the Website without direct, contemporaneous human input for each request. "Personnel" means the firm's partners, associates, employees, and contractors. Other capitalized terms have the meanings given in the Website Terms of Use.
3. General Standard of Conduct
You must use the Website lawfully, honestly, and in a manner that respects the rights of the firm and of other people. You must not use the Website in any way that could bring the firm into disrepute, expose it or others to legal liability, or interfere with the firm's ability to operate the Website or serve its clients.
This standard applies regardless of your relationship to the firm. It applies to a casual visitor browsing the homepage, to a prospective Client submitting a detailed inquiry, and to any person acting on behalf of an organization considering the firm's services. Good faith mistakes, such as an inadvertent typo in an inquiry, are not violations of this Policy; the standards below are directed at deliberate or reckless misuse.
4. Prohibited Unlawful Activities
Without limitation, you must not use the Website to engage in, facilitate, solicit, or attempt any of the following:
- Fraud and deception. Any scheme to obtain money, property, credentials, or information under false pretenses, including submitting an inquiry under a fabricated identity or a fabricated set of facts intended to induce the firm to act to its detriment or to a third party's detriment.
- Phishing and impersonation. Sending communications that impersonate the firm, any lawyer or staff member, or any other individual or organization, or creating look-alike domains, email addresses, or documents intended to deceive recipients into believing they originate from the firm.
- Money laundering and financial crime. Using or attempting to use an inquiry, a prospective engagement, or the Website generally to disguise the origin, ownership, or destination of funds, or to further any other financial crime, including fraud on a third party, tax evasion, or sanctions evasion.
- Unauthorized access. Attempting to access, or assisting another person to access, any computer system, account, or network without authorization, including the Website's own hosting infrastructure, administrative interfaces, or any account associated with the firm.
- Misuse of personal information. Collecting, using, or disclosing another person's personal information through or in connection with the Website without a lawful basis for doing so, including submitting another person's private information without their consent in a manner not reasonably necessary to describe your own inquiry.
- Other unlawful conduct. Any other activity that is unlawful under Applicable Law in the jurisdiction from which you access the Website or the jurisdiction in which the firm operates, including conduct that would expose the firm to liability for aiding or facilitating a third party's unlawful conduct.
5. Prohibited Technical Conduct
You must not, and must not attempt to:
- upload or transmit viruses, malware, ransomware, or other malicious code to the Website, whether through a Submission, an attachment, or any other channel;
- scrape, crawl, harvest, or systematically extract data or Content from the Website using Automated Means, except as expressly permitted by a published robots.txt file or with the firm's prior written consent;
- probe, scan, or test the vulnerability of the Website or any related system, or breach or circumvent any security or authentication measure, without prior written authorization from the firm;
- interfere with or disrupt the Website's servers or networks, including through denial-of-service techniques, excessive automated requests, or any other method intended to degrade performance or availability;
- use any device, software, or routine to interfere with the proper functioning of the Website, including attempts to bypass rate limiting or access controls;
- reverse engineer, decompile, or attempt to extract the source code of any script on the Website beyond what is inherently visible through ordinary browser inspection.
6. Conduct Toward the Firm's Clients and Personnel
You must not use the Website, or information obtained from it, to contact, harass, or solicit business from an identified or identifiable Client of the firm without that Client's consent, including where you have learned of the relationship through publicly available information referenced in connection with the Website.
If you are aware that you are represented by, or in active settlement or transaction discussions with, another lawyer or firm regarding a matter, you must not use this Website to attempt to bypass that representation by contacting anakondaa directly regarding the same matter in a manner inconsistent with applicable professional conduct rules governing communication with represented parties. Where such contact could raise a conflict or professional conduct concern, the firm may decline to respond, consistent with Section 14 of our Website Terms of Use.
You must not impersonate, harass, threaten, or make defamatory statements about the firm's Personnel in any communication sent through or in connection with the Website.
7. Communications Standards
Communications with the firm, whether through the Website, by email, or by telephone, must be civil and non-abusive. You must not send threatening, harassing, discriminatory, or abusive communications to the firm's lawyers or staff. This applies equally to a single message and to repeated or persistent communications sent after the firm has indicated it does not intend to respond further.
The firm may decline to respond to, and may restrict access following, communications that violate this standard. Where a communication suggests an immediate risk of harm to any person, the firm reserves the right to take any lawful step it considers appropriate, including notifying relevant authorities.
8. Intellectual Property Infringement
You must not use the Website to infringe the intellectual property rights of the firm or any third party, including by copying Content beyond the limited license described in our Website Terms of Use, reproducing the anakondaa name or emblem without authorization, or submitting material to the firm that infringes another party's copyright, trademark, trade secret, or other proprietary rights.
If you believe material on the Website infringes your intellectual property rights, please contact us using the details in Section 15 with sufficient information to identify the material and the basis for your claim, so that it can be reviewed.
9. Confidential and Sensitive Information
Because no attorney–client relationship exists until a signed Engagement Agreement is in place, you should not use the Website to submit highly sensitive, confidential, or privileged information unless the firm has specifically instructed you to do so. Where you do submit such information, you remain responsible for ensuring you are legally entitled to share it and that doing so does not violate a duty owed to another person, such as an existing confidentiality obligation, a court order, or another lawyer's engagement.
If you are uncertain whether a particular piece of information is appropriate to include in an initial inquiry, the safer course is to describe your situation in general terms first and wait for specific instructions from the firm before sharing sensitive detail. See also Section 5 of our Website Terms of Use and our Privacy Policy.
This caution is particularly important where a Submission would disclose the confidential or personal information of a third party, such as a counterparty, family member, employee, or business partner. Before including such information, consider whether you have a proper basis to share it and whether doing so could itself create legal exposure for you independent of your reason for contacting the firm.
10. Consequences of Violation
Where the firm reasonably believes this Policy has been violated, it may, at its discretion and subject to Applicable Law:
- decline to respond further to an inquiry or Submission;
- restrict, suspend, or terminate the person's access to the Website;
- refuse to accept, or withdraw from, a prospective or existing engagement to the extent permitted under Section 14 of the Website Terms of Use;
- request that a person cease specific conduct before further engaging with the firm;
- preserve relevant records and, where legally required or otherwise appropriate, report the conduct to law enforcement or other relevant authorities, consistent with our Compliance and Law Enforcement Requests Policy.
The firm will exercise this discretion proportionately, having regard to the nature and severity of the conduct concerned, and consistent with any applicable professional conduct rules governing the firm's own obligations.
11. Website Monitoring and Security
The firm may take reasonable technical measures to protect the security, integrity, and availability of the Website, including measures to detect and respond to attempted unauthorized access, denial-of-service activity, or other misuse described in Section 5. Such measures are directed at protecting the Website and are separate from, and should not be understood as, the analytics or advertising tracking described in our Privacy Policy, which this Website does not use by default.
Where security monitoring identifies conduct that may violate this Policy or Applicable Law, the firm may take the steps described in Section 10, including preserving relevant technical records for a reasonable period.
12. Reporting Violations
If you become aware of conduct on or directed at the Website that you believe violates this Policy, please notify us at [insert-contact-email@example.com], including as much detail as you are able to provide, such as the nature of the conduct, when it occurred, and any relevant identifying information. The firm will review reports it receives and take steps it considers appropriate, but does not guarantee a specific outcome or response time for any individual report.
13. Relationship to Engagement Agreements
This Policy governs use of the Website. It does not modify, and is superseded to the extent of any conflict by, the terms of a signed Engagement Agreement in respect of matters concerning an active representation. Where a Client's Engagement Agreement contains its own provisions regarding acceptable communication or conduct, those provisions apply to that representation in addition to this Policy's application to the Website itself.
14. Changes to This Policy
The firm may update this Policy from time to time to reflect changes in the Website, Applicable Law, or the firm's practices. The effective date at the top of this page indicates when it was last revised. Continued use of the Website after a revision takes effect constitutes acceptance of the revised Policy.
15. Contact
Questions about this Policy, or reports of suspected violations, may be directed to [insert-contact-email@example.com].